Client tools

Client Remote Connection

When Cobalt needs to assist remotely, use this TeamViewer link. A technician will walk you through it — no account required on your end.

Start remote session
  1. Step 01

    Click the button to download or open TeamViewer.

  2. Step 02

    Share your ID with the confirmed Cobalt technician you are speaking with.

  3. Step 03

    Approve the connection when prompted.

Also on this page

Support, services, and the diagnostics we ask for on a call.

Call support

(541) 393-2545 — fastest for outages and appointments.

Call now

Contact form

Send a message about a question or project. We will follow up.

Go to contact

Services

IT consulting, troubleshooting, hardware and software, cybersecurity, disaster recovery, and vendor coordination.

View services

About Cobalt

How we work, what we stay for, and why businesses call us back.

About us

Speed test

Check connection speed before or during a troubleshooting call.

Run test

What’s my IP

Find your public IP address — have it ready for network support.

Look up IP

Which tool, when

Start here if you are not sure what to open.

  1. 01

    Computer won’t start, or a critical outage

    Call (541) 393-2545. We will triage and schedule on-site or remote support.

  2. 02

    A technician asked you to connect

    Use Client Remote Connection above — only while you are speaking with a confirmed Cobalt technician.

  3. 03

    A question or project that can wait

    Use the contact form. We will follow up.

  4. 04

    Slow internet or network trouble

    Run the speed test and note your IP address before you call.