Services · IT Consulting

IT consulting and technical support.

Cobalt helps businesses throughout Oregon and nationwide design, purchase, set up, upgrade, and troubleshoot their technology. That work sits under one roof: IT consulting and technical support.

Technology is not your core business. We consult, troubleshoot, and follow the work through so you can focus on the work only you can do.

Cobalt Computer Services Inc. Serving businesses throughout Oregon and nationwide.

Cobalt Computer Services

We solve problems.
We work at every level on any size problem.
The work

How this work actually goes

From a software glitch to a larger system question, the job is the same: find the cause, recommend a path, and stay with it.

  1. 1

    The scope

    IT consulting and technical support for the systems your business already depends on. It covers the small problems and the larger ones — design, purchase, setup, upgrades, and troubleshooting.

  2. 2

    How Cobalt works

    We look at the situation from more than one angle, identify the actual cause, and give practical recommendations based on how your office runs. We see the problem through from start to finish.

  3. 3

    What a visit looks like

    You describe what is going on. We diagnose before we recommend a fix. Work may be on-site or remote, depending on what the job requires. If a vendor is involved, we call them.

Who we help

Cobalt Computer Services works with businesses in Eugene, Springfield, and across the Willamette Valley, as well as clients throughout Oregon and nationwide. Technology is not your core business, so we handle the design, purchasing, setup, upgrades, and troubleshooting that keep your systems working, whether the job is on-site or remote. From a small software glitch to a larger system question, we find the cause and stay with it until it is resolved.

Common problems we solve

  • Computers, software, or other systems that have become unreliable
  • The same issue returning after it seemed fixed
  • A coming change or upgrade with no clear plan behind it
  • Technology decisions about what to design, buy, or set up
  • Vendor problems that need someone to make the call and follow through

Frequently asked questions

Do I need to know what is wrong before I call?

No. You do not need a finished diagnosis. You describe what is going on, and we diagnose before we recommend a fix.

Is the work done on-site or remotely?

Either, depending on what the job requires.

What if a vendor is part of the problem?

If a vendor is involved, we call them. We do not hand you a number and walk away.

Related services: troubleshooting and technology planning and vendor coordination. To talk through IT consulting and technical support for your business, call (541) 393-2545 or contact us.

When to call

When systems get in the way of the work

Call when something is unreliable, a change is coming, or the same issue keeps returning. You do not need a finished diagnosis before you pick up the phone.

Serving businesses throughout Oregon and nationwide.

The standard

Support that follows through

Reliable systems, strong security, and support that follows through. We do not hand you a number and walk away.