Privacy Policy

Introduction

This privacy policy (“Policy”) explains how Cobalt Computer Services, INC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, cobaltservicesinc.com (the “Site”). Please read this carefully to understand how we handle your information. This policy only applies to your use of the Site and does not change any agreements you may have with us.

Purposes of Processing

What is Personal Data?

Personal data is any information that identifies you as an individual, such as your name, address, email, or phone number.

Why Do We Need Your Personal Data?

We need your personal information to provide access to our Site and services. When you register or interact with us, you agree to share your data so we can provide services, sell products, or share content with you. This agreement gives us the legal right to process your information.

You can take back your consent at any time. If you don’t agree with this policy, please stop using our Site.

Collecting Your Personal Data

We collect your information in these ways:

Information You Give Us:

Details you provide when you register, like your name, address, email, phone number, username, and password.
Information in videos, comments, or other posts you upload to the site.
Data you share for rewards programs or promotions.
Information you provide when reporting a problem or contacting customer support.
Details from purchases you make on our site.
Information shared when you contact us by phone, email, or other methods.

Information from Social Media:

Our site lets you connect to social media accounts. If you do, we may access and store the information you’ve agreed to share based on your social media settings. You can stop this sharing anytime by changing your settings on the social media platform.

Information Collected Automatically:

We collect data about your device and activity when you visit our site. This includes your device type, operating system, browser type, language, the site you visited before ours, pages you view, how long you stay, and your actions on our site. This data is collected using cookies.

Automated Decisions:

We don’t use automated systems to make decisions about you. If we ever need to do this to meet legal requirements, we’ll let you know and give you a chance to object.

Using Your Personal Data

We may use your personal information for these purposes:

To run, improve, and maintain our website, products, and services.
To manage your account and communicate with you about it.
To manage rewards programs or promotions you join on our site.
To answer your questions, respond to comments, and provide customer support.
To send important updates like technical notices, security alerts, and account information.
With your permission, to send marketing emails about promotions, products, and services. You can opt out of these at any time. However, even if you opt out, we may still send emails about your account or orders, like confirmations or delivery details.
To process payments made through our site.
To follow the law, respond to official requests, and protect our rights, your rights, and others’ safety.
For research and analysis to improve our services.
As described in the “Sharing Your Personal Data” section.

Sharing Your Personal Data

We may share your personal information in these ways:

With Your Permission: If you give us consent, we can share your data with third parties you choose.
With Service Providers: We may share your data with trusted companies that help us with tasks like data analysis, payment processing, IT support, customer service, sending emails, and auditing.

User-Generated Content

When you share content on our site, like comments, posts, or feedback, it may include your personal information. Anything you post becomes public and can be seen by other users and the general public. Be careful about what you share, as it won’t stay private or confidential once it’s posted. If you give us feedback, we might use it on our site, but we won’t attach your personal information unless you give us permission. If you allow it, we may include your first and last name with your feedback. We’ll handle any personal data in your feedback according to this policy.

Data Transfer

We may transfer, store, and process your personal information outside of your country. Other countries might not have the same privacy laws as yours. By using our site, you agree to this. We’ll do everything we can to keep your information secure and follow this policy.

Third-Party Sites

Our site may have links to other websites or features run by third parties. This policy doesn’t apply to those sites. They have their own privacy rules, and we aren’t responsible for their actions, features, or policies. Make sure to read their privacy policies before sharing any of your information with them.

Advertising

We may work with other companies to show ads when you visit our site. These companies might collect information like the pages you visit, the ads you click on, your browser type, and the time you spent on our site. They use this information to show ads that match your interests.

These companies use their own tracking tools, and their privacy policies will explain how they handle your information.

Security

We use different methods to protect your personal information, like secure systems and careful processes. However, no system or internet connection can be 100% secure. If you think your account or information might not be safe anymore (for example, if your account is hacked), please contact us right away to let us know.

Retention

We will keep your personal information only as long as needed for you to use our site. If you close your account or cancel your subscription, we’ll delete your information unless the law requires us to keep it longer (for example, for legal or regulatory reasons).

Your Rights

You have several rights when it comes to your personal information:

Opt-Out: You can ask us to stop:
- Sending you marketing emails.
- Making decisions about you automatically.
- Collecting sensitive information about you.
- Using your data for new purposes.
- Sharing your data outside your region.

However, some features of our site might not work if you opt out.

Access: You can ask to see the personal information we have about you.
Update or Fix: If your information is wrong, you can ask us to correct it.
Take Your Data: You can request to move your personal data to another company.
Erase: If we no longer need your information or it’s incorrect, you can ask us to delete it.

To use these rights, contact us and explain:

What information you’re asking about.
Which right you want to use.

We may need to verify your identity to protect your information. We’ll try to handle your request as quickly as possible, usually within one month. However, we might need to keep certain information for legal or business reasons.

Complaints

We are committed to solving any problems related to how we collect or use your personal information. If you have a complaint about these terms or how we handle your personal data, you can contact us at:

Cobalt Computer Services, Inc
PO BOX 335
Cheshire, OR 97419

We will do our best to respond to your complaint as quickly as possible, usually within 30 days. If you feel we haven’t solved your problem, you can contact your local data protection authority for help.

Contact Information

If you have any questions or comments about these terms, you can reach us by writing to: